{"id":254366,"date":"2026-03-30T23:25:52","date_gmt":"2026-03-30T14:25:52","guid":{"rendered":"https:\/\/tenbizt.com\/en\/news\/uncategorized\/2026\/03\/30\/shocking-data-breach-need-know-woowa\/"},"modified":"2026-04-15T16:40:41","modified_gmt":"2026-04-15T07:40:41","slug":"shocking-data-breach-need-know-woowa","status":"publish","type":"post","link":"https:\/\/tenbizt.com\/en\/news\/social\/2026\/03\/30\/shocking-data-breach-need-know-woowa\/","title":{"rendered":"Shocking Data Breach: What You Need to Know About Woowa Brothers’ Customer Info Scandal"},"content":{"rendered":"

Translation result <\/p>\n

On March 30, Woowa Brothers, the operator of the delivery app Baedal Minjok (Baemin), apologized to customers affected after an organized criminal who had posed as an employee at one of its outsourced customer-service contractors misused customer data. The company said it will implement measures to prevent a recurrence.<\/p>\n

\n
\" 
  Photo: Woowa Brothers<\/figcaption><\/figure>\n<\/div>\n

In a statement, Woowa Brothers said it regards the incident as extremely serious, is fully cooperating with the police investigation, and is taking follow-up measures promptly.<\/p>\n

The company said it proactively reported cases in which authorities confirmed data misuse to the Personal Information Protection Commission and has been notifying customers whose information may have been accessed. It emphasized it will take necessary steps if additional harm is identified or if investigators request further action.<\/p>\n

Woowa Brothers is conducting a full audit of the contractor\u2019s handling of customer data and is moving forward with contract termination procedures. It also plans to strengthen internal controls by tightening hiring standards for customer-service staff and increasing oversight.<\/p>\n

Earlier, Seoul\u2019s Yangcheon police arrested a group accused of carrying out paid revenge attacks\u2014such as throwing filth at victims\u2019 front doors. Investigators say the group accepted requests via Telegram and then infiltrated Baemin\u2019s contractor by posing as call-center agents to steal customer information for use in their crimes.<\/p>\n

The Personal Information Protection Commission, which received Woowa Brothers\u2019 report, has launched a formal investigation. A commission official said it will review Baedal Minjok\u2019s customer data management practices after examining the internal network access logs submitted as evidence.<\/p>\n","protected":false},"excerpt":{"rendered":"

Woowa Brothers apologized for customer data misuse by a criminal organization and pledged to enhance security measures.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_thumbnail_url":"https:\/\/contents-cdn.viewus.co.kr\/image\/2026\/03\/CP-2023-0137\/image-06e90a93-b373-4d3e-aba8-bb5f143bc81b.jpeg","footnotes":""},"categories":[278100],"tags":[],"class_list":["post-254366","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-social"],"yoast_head":"\nShocking Data Breach: What You Need to Know About Woowa Brothers' Customer Info Scandal<\/title>\n<meta name=\"description\" content=\"Woowa Brothers apologized for customer data misuse by a criminal organization and pledged to enhance security measures.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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