{"id":253130,"date":"2026-03-26T17:42:13","date_gmt":"2026-03-26T08:42:13","guid":{"rendered":"https:\/\/tenbizt.com\/en\/news\/uncategorized\/2026\/03\/26\/restaurant-owner-threatens-legal-action-negative\/"},"modified":"2026-04-15T16:33:47","modified_gmt":"2026-04-15T07:33:47","slug":"restaurant-owner-threatens-legal-action-negative","status":"publish","type":"post","link":"https:\/\/tenbizt.com\/en\/news\/food\/2026\/03\/26\/restaurant-owner-threatens-legal-action-negative\/","title":{"rendered":"Restaurant Owner Threatens Legal Action Over Negative Food Review: What You Need to Know"},"content":{"rendered":"<p>Translation result<\/p>\n<figure><img decoding=\"async\" src=\"https:\/\/contents-cdn.viewus.co.kr\/image\/2026\/03\/CP-2023-0083\/image-480b9c0b-c6e2-4d05-9288-10b81507b07b.jpeg\" alt=\"&nbsp;Online community \\'Bobaedream\\'\" \/><figcaption>&nbsp;Online community &#8216;Bobaedream&#8217;<\/figcaption><\/figure>\n<p> [Herald Economy=Reporter Na Eun-jung] A consumer says a restaurant owner threatened to sue them over a delivery review \u2014 and the claim has ignited controversy.<\/p>\n<p>On March 25, a Seoul resident identified only as A posted on an online forum with the headline \\&#8221;I was threatened with a lawsuit after leaving a delivery review,\\&#8221; asking for advice.<\/p>\n<p>According to A, his mother recently ordered daechang tteokbokki (spicy rice cakes topped with large beef intestines) through a delivery app. She was disappointed that the basic sausage topping was missing and felt the daechang&#8217;s quality was poor, so she left a one-star rating and a short comment. Without photos, she wrote, \\&#8221;The daechang\u2019s appearance is really off. I\u2019ve never seen daechang tteokbokki like this.\\&#8221;<\/p>\n<p>But the restaurant objected to the review and hinted at legal action. After asking the delivery app to hide A\u2019s comment, the restaurant replied, \\&#8221;You write a lot of malicious comments\u2014tons of one-star ratings for trivial reasons. Since we\u2019re a corporate restaurant, we\u2019ll prepare and file a lawsuit. We won\u2019t just let this go.\\&#8221;<\/p>\n<p>A checked his mother\u2019s review history and said, \\&#8221;Out of 16 reviews, all but three or four are mostly four- or five-star ratings. She\u2019s not someone who gives malicious low scores, but the restaurant made her out to be a &#8216;black consumer&#8217; (a problematic customer).\\&#8221;<\/p>\n<p>He added, \\&#8221;Objectively, the review didn\u2019t include insults or slander\u2014just a personal impression. Is it normal to threaten a lawsuit over a simple food review? My mother was really shocked and intimidated by the talk of a lawsuit.\\&#8221;<\/p>\n<p>Readers who saw the post rallied behind A with comments like, \\&#8221;If she\u2019s punished over this, it\u2019s a violation of freedom of expression,\\&#8221; \\&#8221;From the business\u2019s perspective it\u2019s a bad review, but can you actually sue over that?\\&#8221; \\&#8221;I don\u2019t think punishment is possible\u2014if it were me I\u2019d respond with false-accusation charges,\\&#8221; and \\&#8221;Don\u2019t be intimidated by their ridiculous threats.\\&#8221;<\/p>\n<p>A replied that while the review might read negatively to some, it could help other consumers make informed choices. He said he told his mother to be more careful in future because her review could be perceived as subjective or potentially misleading.<\/p>\n<p>The restaurant has since deleted the lawsuit-related comment it posted on the now-hidden review. A said, \\&#8221;I wish there had been a photo of the meal. I told my mother to always take food photos from now on, and I encouraged her to seek an amicable resolution rather than using blunt language.\\&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A consumer claims to have received legal threats from a restaurant after leaving a negative review about delivery food quality.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_thumbnail_url":"https:\/\/contents-cdn.viewus.co.kr\/image\/2026\/03\/CP-2023-0083\/image-480b9c0b-c6e2-4d05-9288-10b81507b07b.jpeg","footnotes":""},"categories":[278098],"tags":[],"class_list":["post-253130","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-food"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Restaurant Owner Threatens Legal Action Over Negative Food 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